Shipping policy

FREE  Shipping on all orders 

We offer FREE shipping on all orders. Free returns are provided on all domestic orders.WHAT ARE MY SHIPPING OPTIONS?

Country Method Carrier Cost
Canada
Standard Ground Shipping (3-5 Business Day Delivery) Canada Post

FREE 

United States
Express Worldwide (3 - 5 Business Day Delivery) UPS
FREE
International
(all other countries)
Express Worldwide (2- 10 Business Day Delivery) DHL

FREE

 

Orders are shipped out within 3 business days of when they're placed. Preorders/Made-To-Order/Back-Orders are shipped 4-6 after they are placed. Mer Des Dieux cannot be held responsible for any unanticipated delivery delays beyond Mer Des Dieux’s control.

 

INTERNATIONAL ORDERS

We ship internationally via DHL Express for the best service and rates.  Please note that any assessed duties or local taxes are not included this rate and are the responsibility of the receiver. 

 

INTERNATIONAL RETURNS

Note, due to logistics and costs we do not offer free return shipping on international orders. Any return shipping costs are the responsibility of the customer. 

 

PREORDER/MADE-TO-ORDER/BACK-ORDER/DIY

Pre-order, Back-order, and Made to Order items will ship on the estimated date noted on the product description page. These items will ship through the shipping method you've selected once they become available. 


HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?

You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online. 

 

DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?

We do not ship to APO/FPO addresses.