Refund policy

Returns 

 

Returns

You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. After 30 days, we will no longer accept returns.

Return & Exchange Conditions

For all returns or exchanges:

• Items must not be washed, worn or damaged.
• All original tags must be attached.
• You must present a valid receipt.
• Swimwear liner must be attached.
• Shoes must be in original box.

 

Gift Cards

Gift cards may not be redeemed for cash or refunded unless required by law. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@merdesdieux.com.